General Questions
Little Llama is a brand dedicated to creating sustainable, kid-friendly, handcrafted products. Our items are made with love, using eco-friendly materials, and supporting local artisans in India.
All our products are proudly made in India by skilled artisans who use traditional techniques and sustainable materials.
Ordering and Payment
You can place an order directly on our website by adding items to your cart and proceeding to checkout. If you need assistance, feel free to contact us.
We accept various payment methods including credit/debit cards, net banking, and popular digital wallets.
Yes, we use secure encryption technology to ensure your payment information is protected.
Shipping and Delivery
Currently, we ship within India. We are working on expanding our shipping options to include international destinations soon.
Orders are typically processed within 2-3 business days. Delivery times may vary based on your location but generally take 5-7 business days.
Once your order is shipped, you will receive a tracking number via email, which you can use to track your package on our courier partner’s website.
Returns and Exchanges
We accept returns for items in their original condition within 3 days of delivery. Please contact our customer service team to initiate a return.
We accept returns for items in their original condition within 3 days of delivery. Please contact our customer service team to initiate a return.
To return an item, please contact our customer service team with your order details. We will provide you with instructions on how to return the product.
No, exchanges are not possible with our products.
Products and Customization
Yes, all our products are made from sustainable materials and crafted using eco-friendly practices.
We offer customization options for certain products. Please contact us with your requirements, and we will do our best to accommodate your request.
